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InvolveSoft Support

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  • Adding/Editing your own Unique Win

    Volunteered on your own time? Want to add your own organization to our list? Add your unique win! Please note that the Unique Win configuration setting must be turned on by the Admin/Co-Admin for u...

  • How do I make an announcement?

    Send out announcements and post it to the homepage for all your employees to see! In the admin view, go to the Home page. Click 'Add Company Announcement'  Type in your message. Click 'Send email ...

  • How to RSVP to an Event

    This article highlights how to confirm your status when you RSVP to an opportunity through InvolveSoft. Kindly note: that you must RSVP for each and every shift you plan to complete on the  platfor...

  • How to Add Members to a Community

    As an Admin/Co-Admin or Community Coordinator you can add members to your community. Go to the Community of Interest Click on the Members tab Click on the Add button and select Members Search for ...

  • How do I remove a volunteer from the RSVP list?

    Depending on your company's policy, you may need to actively manage the sign up list for events. That's easy to do! Go to the event of interest. To remove a user from a past event (where the shif...

  • My Interests

    The My Interests field in My Profile is populated when Custom Categories is turned on in the Configuration Settings. Custom Categories is meant to enable Admins to create tags for events, then when...

  • How can I send out a registration link to new users?

    If you are an admin and you want to send out a link so that new users can create their own accounts, you have the following options. This will allow users to self-register if they have not already ...

  • How do I add InvolveSoft to my Home Screen? (mobile)

    You can add an InvolveSoft shortcut to your phone's home screen and easily access every feature on the system. How to add a shortcut on iPhone: Access your mobile browser and type in your company'...

  • What does VTO stand for?

    VTO is short for "volunteer time off" and is when companies offer paid days off for employees to volunteer their time for a non-profit cause. Depending on your company, you may be eligible to submi...

  • Can I edit my profile image?

    Go to My Account --> My Profile Click on the default user icon by your name Select a photo and click Confirm